COVID-19 Communications Tips

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Despite differences in the rate and patterns of COVID-19 spread, nations and organizations seem to go through similar stages in their journey to cope with COVID-19: confusion due to high levels of uncertainty; concerns about the level of preparedness; finding effective measures for containment; and taking control of situation to prepare for a ‘new normal.’ It is crucial for leaders to collaborate with stakeholders and to communicate with right messages at the right time at all stages.